COR Policies

By ordering items from Complete Off Road, you are confirming that you have read and agree to our warranty and statement of liability below:

WARRANTY POLICY 
Warranty is limited to the cost of the replacement part. All warranties limited to Manufacturer’s warranty. All purchases are limited to one Warranty replacement. For claims on all Yukon Gear products call or email Complete Off Road FIRST for a R.G.A. (Returned Goods Authorization) number, we will then forward the R.G.A.number to you with a shipping address where the item(s) to be returned to. Claims on warranties for all non-Yukon products should be made directly to the manufacturer. Claims may take up to 8 weeks to be processed. No further warranties are expressed or implied. Purchaser is responsible for all shipping (to and from) on warranty claims. Used parts have no warranty.

RETURNED GOODS POLICY
All returned goods will be subject to a minimum 20% restocking fee. All items must be returned in resellable condition (Original Box unopened and original packaging, no tape or fingerprints). Returned Items will be inspected for cleanliness, damage and completeness. Gears that have been mounted on carriers, gears or carriers that have had bearings pressed on, any nick or imperfection on gears, ect. will not be accepted. Customer is responsible for verifying that the parts received are correct for their application PRIOR to removing them from the their box. If you have any doubts, contact Complete Off Road. If Complete Off Road does send an incorrect part, that is deemed incorrect by Complete Off Road, Complete Off Road will issue a UPS Return label via email or U.S. Mail for the item to be returned. Upon receipt of this item in Unopened condition, Complete Off Road will send a replacement via UPS Ground at no charge. If Customer needs the item in a more timely fashion, They must prepay for the replacement part (and any expediated shipping means required other than U.P.S. Ground) and Complete Off Road will refund their payment minus the shipping charges upon receipt in New Unopened condition. Any Item that does not meet this criteria will not be accepted and will be returned at the customers expense. NO EXCEPTIONS! Customer will pay all shipping costs on exchanged items and warranty items to and from. Any items that have been mis-installed or modified from their original state will not be accepted for return. Tools, Roll Cages, Used Parts and Special Order items are Non-Returnable. Shortages / incorrect parts received must be reported to Complete Off Road within 30 days of receipt. Complete Off Road will not be liable for shortages or incorrect parts shipped after 30 days of receipt.

SALES TAX
Iowa Residents will be charged 7.00% sales tax.

STATEMENT OF LIMITED LIABILITY
Because Complete Off Road has no control over the installation and/or other uses of our products, Complete Off Road will not be held liable for personal, property, legal, or financial damages or claims stemming from the use or misuse of any product we manufacture or sell. The purchaser assumes all responsibility for the safety, proper installation, performance, and applicability of these products. If you have any doubts or concerns about the installation, function, performance or proper use of any of our products, please contact us prior to the installation or use of the product.

SHIPPING

FREE shipping on orders placed online on most items to lower 48 United States except for Roll Cages, Leaf Springs, Winches and Differentials, If you have any questions, please contact us prior to ordering....Canaada, Hawaii & Alaska are excluded from Free Shipping. $10.95 Handling charge applies to all orders. We will ship Worldwide for extra charges. Please contact us prior to ordering at sales@completeoffroad.com for shipping quote.